1. Privacy Statement and Treatment of Personal Data

At VFCONSULTINGGROUPwe understand that the use of your personal data requires your trust. We will only use your personal data for clearly identified purposes and in accordance with your data protection rights.

The confidentiality and integrity of your personal data is one of our main concerns. This Privacy Policy sets out how Worm, Gestão e Consultoria, S.U. Lda EfficientProject Lda and Vitor Fino Consultores Lda, companies that operate under the VFCONSULTINGGROUPbrand use the personal data of their clients and / or their potential clients.

Users are given the possibility to browse most of the VFCONSULTINGGROUPwebsite without having to provide personal information. However, sometimes, information is needed to provide services requested by users and Customers.

This Privacy Statement and Treatment of Personal Data helps you to understand how we collect, use and protect your personal data when you visit our Web or Wap sites and when, generally, you use or our and services.

By making its personal data available to VFCONSULTINGGROUP, the Client acknowledges and consents that it be processed in accordance with this Privacy Statement and Treatment of Personal Data and with the rules and principles contained in the respective terms and conditions of the services used. To this extent and with regard to the processing of personal data, the Client should read this Statement. If we intend to make any changes to this Statement, we will post those changes on this page so that you can consult the type of information we collect and how we use it.


2.1-What is personal data?

Personal data means any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person (data holder). An identifiable person is a person who can be identified directly or indirectly, namely by reference to an identification number or to more specific elements of his physical, physiological, psychological, economic, cultural or social identity.

3. Data Collection

3.1-What data is collected and generated by the VFCONSULTINGGROUPnetwork or systems?

Usually, the personal data collected by VFCONSULTINGGROUPis limited to the name, address, telephone number or email, but other data necessary for the provision of services may be collected.

Data related to the provision of services are also generated, such as traffic and location data. These data are processed automatically, in compliance with the applicable legislation and the conditions defined by the National Data Protection Commission (“CNPD”).

3.2-When are personal data collected and generated?

In general, personal data is requested when:

  • If you fill in your personal data and submit the Consent Form on this Home Page.
  • If the Customer subscribes to one of our services.

VFCONSULTINGGROUPrespects your right to privacy and does not collect any personal information about you without your prior consent.

Some of the personal data is mandatory to provide the service. VFCONSULTINGGROUPwill inform of this obligation and in the event of a lack thereof, or incorrect supply of the required data, VFCONSULTINGGROUPwill not be able to provide the contracted service. The provision of incorrect or inaccurate data is your sole responsibility.

3.3-What is the purpose of collecting personal data?

As a rule, the personal data collected from Customers is intended for the provision and billing of Services, for the management and evaluation of the contractual relationship with the Customer, for the adaptation of services to the needs and interests of the Customer, for the payment of interconnection services, information, marketing or telemarketing actions of VFCONSULTINGGROUP, and the companies that act on your brand, already identified, at the beginning.

Your personal data will also be processed to answer your questions, suggestions or complaints.

3.4-Subcontractors, Communication and Transfer of Personal Data

Personal data, including traffic data, databases, service platforms and other operations, will only be used, under the legally defined terms and conditions, to be hosted, shared and communicated to the companies of the VFCONSULTINGGROUPGroup.

Os dados pessoais poderão, ainda, ser disponibilizados aos tribunais e às demais autoridades competentes, no estrito cumprimento do disposto na lei, designadamente quando se revelem necessários para a resolução de litígios relativos à faturação e para atividades relativas à proteção da segurança pública, da defesa e segurança do Estado e à prevenção, investigação ou deteção de ilícitos criminais.

VFCONSULTINGGROUP may also use subcontractors for all or part of the purposes identified above, as well as for the maintenance, accommodation and management of its computer systems and equipment, under the terms permitted by the legislation that regulates the processing of personal data, these entities being obliged to keep confidentiality and to guarantee security in relation to the data of the VFCONSULTINGGROUPto which, for this purpose, they have access, and they should not use this data for any other purposes, or for their own benefit, nor relate it to other data they have.

In situations where Customer data is transferred or hosted in other companies of the VFCONSULTINGGROUPGroup, the levels of security and protection will not be lower than those provided by VFCONSULTINGGROUP.

3.5-What is the period of retention of personal data?

Your personal data is kept only for as long as necessary for the provision of the service or product, or for the fulfillment of legal obligations.

3.6-Marketing and Telemarketing

To inform the Customer about new products and services, VFCONSULTINGGROUPcan use the following methods: Mail or fax, insertion of information in the respective service invoice, telephone, email, SMS, MMS or any other electronic communications service, unless the Customer has opposed it.

The Client can refuse his consent at any time, simply by sending his request to:

VFCONSULTINGGROUP, A / C Responsible for Privacy Rua Álvaro Castelões nº 821 – 3.º sala 3, 4450-043 Matosinhos, to the email address: Qualidade@vfconsultinggroup.com

4-Customer Rights

4.1-Right of access, correction, opposition and deletion of personal data

Under the terms of the applicable legislation, the Client is guaranteed the right of access to the data that directly concern him, being able to request its correction or amendment, by contacting VFCONSULTINGGROUPfor this purpose.

The Client may, at any time, oppose the treatment of the data, with the exception of those strictly necessary to provide the service, and / or require the elimination of its data for marketing or telemarketing purposes or inclusion in lists of subscribers and services for information purposes, and should contact the VFCONSULTINGGROUPin writing or by e-mail: qualidade@vfconsultinggroup.com

4.2-Security of personal data

Ensuring the confidentiality and security of Customer data is a permanent concern of VFCONSULTINGGROUP. Because it recognizes the sensitivity of this information, VFCONSULTINGGROUPhas developed and disclosed to all its employees Privacy and Data Security Policies.

VFCONSULTINGGROUPalso designated a Responsible for the Privacy Privacy Officer, to monitor compliance with these policies and defined clear rules for contracting the processing of personal data with subcontractors.

In order to ensure the permanent awareness of its employees and service providers regarding the rules applicable to data protection, VFCONSULTINGGROUPperiodically develops training actions with these people, having, likewise, developed and published a manual on rules applicable to professional secrecy;

Also the employees of VFCONSULTINGGROUP, as well as those who provide services, assume the commitment of not disclosing to third parties or using for purposes contrary to the law, any personal information of VFCONSULTINGGROUPCustomers whose knowledge comes from the exercise of their functions.

VFCONSULTINGGROUP undertakes to respect the legislation on the protection of the privacy of Customer data and to treat this data only for the purposes for which it was collected, as well as to ensure that this data is treated with adequate levels of security and confidentiality, pursuant to applicable legislation and conditions set by CNPD.

Despite VFCONSULTINGGROUP having security measures in place for receiving data over the Internet, we warn that the data circulating on the Internet is not fully protected against possible diversion, with the communication of access passwords, passwords, confidential codes and any sensitive information made under the sole responsibility of the Client.

Rua Álvaro Castelões N.º 821, 1.º sala 5 e 3.º sala 3
4450-043 Matosinhos

Tlm.: (+351) 96 554 15 91
Chamada para a rede móvel nacional

Telef.: (+351) 22 938 31 93
Chamada para rede fixa nacional